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Question:

How does ISO 9000:2015 define a process?
  1. Set of interrelated or interacting activities which uses inputs to deliver a result that meets or exceeds the ISO 9001 standards of quality
  2. A full lifecycle of events which includes inputs such as materials and information, management, resources and outputs
  3. A cycle which includes inputs, actions and outputs to ensure quality is met
  4. Set of interrelated or interacting activities that uses inputs to deliver an intended result






Q2. In a factorial design, a main effect is the ______________.

  1. the combined effect of the independent variables on the dependent variable
  2. interaction effect of the independent variables and their effect on the dependent
  3. the effect of each independent variable on the dependent variable
  4. interaction of the independent variables
Correct Answer

Q3. Check Sheet is used during ______________ stage of DMAIC.

  1. Define
  2. Measure
  3. Analyze
  4. Improve
Correct Answer

Q4. Which of the following was developed by Motorola to improve its processes by minimizing defects?

  1. ISO 9000
  2. Six sigma
  3. QS 9000
  4. TQM
Correct Answer

Q5. At the time of making a purchase agreement with a vendor, what is important to mention about inspection?

  1. the characteristics of the product that are to be inspected
  2. the tolerances that would be allowed
  3. the reputation of the vendor
  4. a & b both (not sure)
Correct Answer

Q6. The primary driver(s) behind the demand for continual quality improvement is / are:

  1. the government cost improvement reports that have created widespread public interest in quality
  2. the prevalence of media reports on quality circles and other quality improvement techniques
  3. the need to both reduce costs and ensure consistency in the performance of products and services
  4. B and D
  5. an increase in the number of projects being worked
Correct Answer

Q7. For a Poisson distribution:

  1. The mean is greater than the variance
  2. The mean is less than variance
  3. The mean is equal to the variance
  4. Cannot be determined
Correct Answer

Q8. Statistical Process Control uses diagrams called "Control Charts." These charts depict horizontal, parallel lines to represent ______________ standard deviations.

  1. six
  2. five
  3. four
  4. three
  5. two
Correct Answer

Q9. While random variability in a system can be removed by ______________, non-random variability requires ______________.

  1. Operator or management action, Improvement in the system
  2. Improvement in the system, operator or management action
  3. Statistical Quality Control, Quality Checks
  4. None of the above
Correct Answer

Q10. How many products will be produced by a process with 300 min working time and 30 min cycle time?

  1. 0.1
  2. 9000.0
  3. 10.0
  4. Insufficient data provided
Correct Answer








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